Terms of service

Terms of servic


Last updated: [2026/11/12]
OVERVIEW
This website is operated by [Haisulume]. By visiting or buying from [www.haisulume.com] you agree to these Terms of Service.
ONLINE STORE TERMS
You must be at least the age of majority in your country of residence, or have consent from a guardian, to use this store. You may not use our products for any illegal purpose, nor transmit any viruses or destructive code.
PRODUCTS, DESCRIPTIONS AND PRICING
We try to show product colours and projected effects as accurately as possible. However, the appearance of a light projection depends on the surface, ambient light, distance and the device used. Photographs and videos are indicative, and slight variation in colour, sharpness and projected size is normal and is not a defect.
All prices are shown in the currency selected at checkout and exclude import duties and taxes unless stated. We may change prices and discontinue products at any time. In the rare case of a pricing or description error, we may cancel the order and refund you in full.
ORDERS AND PAYMENT
We may refuse or cancel any order at our discretion, including where we suspect fraud, resale abuse, or where we cannot fulfil the order. You confirm that your payment details are valid and that you are authorised to use the payment method.
CUSTOM ORDERS AND ARTWORK
When you order a custom gobo lens you confirm that you own the artwork or hold written permission from the rights holder to reproduce it, that the artwork does not infringe any copyright, trademark, design right or other third-party right, and that you are responsible for reviewing and approving the design proof before production starts.
We do not reproduce third-party logos, brand marks, characters or artwork without evidence of authorisation, and we may decline an order that appears to infringe third-party rights. Responsibility for obtaining permission rests with you.
ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete or out of date. Material on this site is provided for general information and should not be relied upon as the sole basis for decisions.
THIRD-PARTY LINKS AND TOOLS
We may provide access to third-party tools and links. We do not monitor or control them and are not responsible for their content, terms or privacy practices.
USER CONTENT
If you send us comments, reviews, photographs or videos, you grant us a non-exclusive, royalty-free licence to use, reproduce and display them in connection with our store and marketing. We will not use your full name or address without permission.
PROHIBITED USES
You may not use this site to violate any law, infringe intellectual property, submit false information, upload malicious code, scrape data, spam, or interfere with the security or operation of the site.
DISCLAIMER AND LIMITATION OF LIABILITY
Our products are sold for their intended decorative and display use. To the maximum extent permitted by law, our liability for any claim is limited to the amount you paid for the product concerned. Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or your statutory consumer rights.
INDEMNITY
You agree to indemnify [Haisulume] against claims arising from your breach of these terms or your infringement of third-party rights, including in artwork you supply.
GOVERNING LAW
These terms are governed by the laws of [US], without prejudice to mandatory consumer protections in your country of residence.
CHANGES AND CONTACT
We may update these terms at any time. Questions: [info@haisulume.com].